Mealply – Privacy Policy

Our Commitment to Your Privacy

This Privacy Policy explains how Mealply (“Mealply”, “we”, “our”, or “us”) collects, uses, stores, and shares your personal information. It applies to our mobile applications, websites, and any related services we provide (collectively, the Service).

By using the Service or providing personal information to us, you acknowledge that you have read and agreed to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.

Information We Collect

We collect personal information so we can provide and improve the Service, communicate with you, and meet our legal obligations. The type of information we collect depends on how you use Mealply.

Information You Provide Directly

This may include:

  • Name and contact information (e.g., email address, phone number, mailing address)

  • Date of birth or other identification details

  • Payment information (handled by secure third-party payment processors)

  • Account login details, such as username and password

  • Profile details including photos and any information you choose to share

  • Food preferences, dietary restrictions, nutritional goals, and shopping habits

  • Feedback, reviews, support inquiries, survey responses, or competition entries

We do not knowingly collect information from individuals under 18. If you are under 18, please do not provide your personal data.

Information Collected Automatically

When you use the Service, we may automatically receive:

  • Device details (model, operating system, unique identifiers)

  • Log data (IP address, browser type, access times, pages viewed)

  • Usage patterns (features used, recipes saved, shopping lists created)

  • Approximate location data (based on device or IP address)

  • Cookie and tracking data (explained further below)

This information helps us improve the performance and personalization of the Service.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences

  • Analyze how the Service is used

  • Improve content and functionality

  • Support marketing and personalization efforts

You may disable cookies through your browser settings, but this may affect the Service functionality.

Sensitive Information

We generally do not require or request sensitive information (e.g., health, ethnicity, religious beliefs). If you choose to share such information with us—for example, dietary requirements—we treat this as your consent to use it for personalization purposes.

How We Use Personal Information

We may use your information for purposes including:

  • Providing and maintaining the Service

  • Supporting account creation and authentication

  • Processing transactions and payments

  • Customizing your recipe and grocery recommendations

  • Communicating with you (including updates, reminders, support responses)

  • Sending marketing messages if you’ve opted in (you may unsubscribe anytime)

  • Analyzing and improving the Service and user experience

  • Detecting security issues, fraud, or misuse

  • Meeting legal and regulatory obligations

We do not sell your personal information.

We may create anonymized or aggregated data that does not identify you. We may use and share this for business, product development, or marketing purposes.

Sharing Personal Information

We may share your personal information:

  • With service providers that support our business (e.g., hosting, analytics, customer support, payment processors)

  • With our related companies and subsidiaries

  • With business partners, if you choose to engage with third-party offers or integrations

  • In community areas of the Service where you choose to share profile information publicly

  • With government or law enforcement when required by law

  • In relation to a business transaction (e.g., sale or transfer of the company)

We take reasonable steps to ensure any third-party recipients handle your data safely and lawfully.

International Data Transfers

We may store or process your information in other regions than your home country where our service providers operate. By using the Service, you consent to your data being transferred outside your country, where privacy laws may differ.

Security

We use reasonable technical and organizational measures to protect your personal information. However, no system is completely secure. You can help protect your account by:

  • Using strong, unique passwords

  • Keeping your login details private

  • Not sharing your account with others

  • Contacting us immediately if you detect suspicious activity

We retain personal information only as long as needed or required by law.

Access, Correction & Deletion

You can request to:

  • Access the personal information we hold about you

  • Update or correct inaccurate information

  • Request deletion of your personal information (subject to legal limitations)

To submit a request, contact us at: info@mealply.app

Your Rights (EU, UK, U.S. State Residents)

If you are located in the EU, UK, California, Virginia, or another jurisdiction with specific privacy rights, you may have additional rights including:

  • The right to request access, correction, deletion, or data portability

  • The right to object to or restrict certain types of processing

  • The right to withdraw consent for marketing

We will verify your identity before fulfilling any requests.

Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify users where required. We encourage you to review this page from time to time.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: info@mealply.com